We offer a 14 day return policy on any pre-designed belts or products. There are no returns on custom-image belt buckles, or custom sized belts. Orders may be returned for a refund of the full product price, shipping fees are not refunded. Login to your account to start the return process for your order. You can ship your return to:
Build A Belt Returns
PO BOX 34058
San Antonio, TX 78265
Items may be exchanged for other products, or sizes, for up to 14 days after purchase. You can exchange pre-sized web-belts for a different size. We cannot offer exchanges or returns on custom sized belts. Buyer is responsible for shipping fees of re-shipment and return of goods to us. We can offer exchanges on belt sizes, free of charge. If you ordered the wrong size, we will gladly send you a replacement in the correct size.
We offer full returns on products that are recieved damaged or of defect. Defect cannot be caused by buyer, which includes damage from wear and tear. All belt buckles have a 1 year warranty from peeling, or dismantling. This does not include damange from water, scratches, or damage from normal use. Please use the contact us form to submit an inquiry.
*Does not apply to wholesale or bulk orders. For return policies on wholesale or bulk orders please contact Denver at firstname.lastname@example.org or call 305-878-6360